Use of the website
By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of the information made available via the website.
The trademarks, names, logos, and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.
External links may be provided for your convenience, but they are beyond the control of the website owner, and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
Prices on gemsinjewels.com are subject to change without prior notice. Please expect to be charged the listed price for Gems In Jewels merchandise you buy, as it is listed on the day of purchase.
Disclaimer of liability
The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information, or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm, or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury, or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omissions of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby, or by reason of non-performance, interruption, or termination thereof
We, as a merchant, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed upon by us with our acquiring bank from time to time.
Conflict of terms
If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies, or notices, the other relevant terms and conditions, policies, or notices that relate specifically to a particular section or module of the website shall prevail with respect to your use of the relevant section or module of the website.
Cancellation & Returns
You can cancel your order for a product at no cost at any time before we send the Dispatch Confirmation e-mail relating to that product. You can cancel one order item within an order without cancelling the entire order if the order contains two or more order items.
All in-stock items are shipped within 3-5 business days of the purchase date and delivered within 7–10 business days from the order pickup. In the case of customized orders, it will take 6–8 days for items to be shipped from the date of order and delivered within 10–15 days from the date of order pickup.
If you wish to expedite an order, kindly email firstname.lastname@example.org, and we will try our best to ensure timely delivery.
We do have a return process. To initiate the process, please share the unboxing video* along with the pictures of the product.
Please be informed that only if the product is broken while being delivered will we be able to proceed with the refund.